Influence of the growing ETF industry on active investor relations work10 Table of content Table of content List of figures 12 List of abbreviations 14 1 Introduction to the topic 16 1 1 Problem description 16 1 2 Research question 16 1 3 Research methodology 16 1 4 Structure of the thesis 17 2 Fundamentals of passive investments and ETFs 18 2 1 Definition of active and passive investment in financial markets 18 2 1 1 Description of funds 18 2 1 2 Overview of exchange traded products 19 2 2 Description of exchange traded funds ETFs 20 2 2 1 Definition of ETFs 20 2 2 2 Historical development of ETFs 20 2 2 2 1 Current ETF landscape 21 2 2 2 2 Future expectations for ETFs 22 2 2 3 Types of ETFs 24 2 2 3 1 Passive ETFs 24 2 2 3 2 Smart beta ETFs and factor ETFs 26 2 2 3 3 Active ETFs 27 2 2 4 Process and functionality description 28 2 2 4 1 Replication method 28 2 2 4 2 Creation redemption process 29 2 2 5 Advantages and points of criticism 32 3 Fundamentals of investor relations 35 3 1 Definition of investor relations 35 3 1 1 Historical development of IR 35 3 1 2 IR in the corporate structure 35 3 2 Objectives and target groups of investor relations 35 3 2 1 Objectives of investor relations 35 3 2 2 Target groups 36 3 3 Description of investor relations work 38 3 3 1 Overview of IR tasks 38 3 3 2 IR measures 39 3 3 2 1 Compulsory measures and legal framework 39 3 3 2 2 Voluntary measures 42 3 3 2 3 Special situations 43

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